Shelter and
Community Care

New Hope Introductory Video

HCS’s homelessness services are headquartered out of the New Hope Community Center in Lansing and operates as the Tri-County’s (Ingham, Eaton and Clinton) only low-barrier homeless shelter.

Our division offers three primary services:

1. Emergency Overnight Shelter and case management

2. Transitional Housing Program for Male Veterans’

3. A Day Center & Community Kitchen

The New Hope Community Center also partners with the Ingham County Health Department to provide low-to- no-cost medical care for our participants and community members.

If you are based in Ingham, Eaton, or Clinton counties and need emergency shelter, please call us at 517-484-4414.

Day Center & Community Kitchen

The New Hope Community Center community kitchen provides nutritious meals three times per day for any community members experiencing hardship. During the day, community members and neighbors are also welcome to use our Day Center, where they can come in from the elements, snack, hydrate, access community resources and case management services.

Day Center hours:

Monday – Friday 8:00am – 5:00pm

Meals are currently offered between:

8:00am – 9:00am Breakfast

11:30 Noon – 12:30pm Lunch

4:30pm – 5:30pm Dinner

Homeless Services Michigan

Overnight Shelter

Homeless Shelter Michigan

HCS offers emergency overnight shelter for men, women, and families experiencing homelessness. Participants receive a bed assignment in the program and receive personalized case management from our Housing Advocates. Families are currently housed temporarily in hotel rooms where they can remain housed together. The HCS Housing Advocate team supports all program participants to transition out of emergency shelter and into stable housing.

Veterans’ Services

HCS operates a specialized unit for veterans experiencing homelessness. Veterans admitted to the program receive a room assignment and holistic case management and counseling services. Veterans Affairs (VA) and support services hold offices on-site to provide easily accessible care for veterans in the program.

Holy Cross - Residential Care

Success Stories


“After just three months at Holy Cross Services, I’ve been able to turn my life around. I first started smoking marijuana when I was nine years old and was using quite regularly by the time I was 12…”

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Lucas, 15

“My family situation had never been a healthy environment for me. My family had never been there for me, emotionally, and I struggled in almost all aspects of my life…”

Learn More>

Robert, 17

Welcome Home

Download the Holy Cross Services brochure.


HCS specializes in empowerment and trauma recovery for children and families engaged in the child welfare system and supporting our neighbors to end their episodes of homelessness. Although these areas of service have significant intersection, we operate our programs through three functional arms:

  • Division of Family-Based Care and Youth Transition
  • Division of Residential Care and Family Healing
  • Division of Housing and Community Advocacy

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Holy Cross Services is a non-profit 501(c)3 corporation

EIN #38-1368326