How Can You Help?
Why Does HCS Care?
How Have We Helped?
Emergency Overnight Shelter
Offering Safe Shelter to the Unhoused in our Community
New Hope Community Center offers emergency overnight shelter for men, women, and families experiencing homelessness. Participants are assigned a bed in the program and participate in individualized case management which focuses on their barriers to obtaining and maintain permanent housing. The New Hope team of Advocates, Case managers and Security staff work together to support all program participants in addressing the issues which contributed to their episode of homelessness.
How We Help
New Hope Kitchen
The New Hope Community Center Community Kitchen provides nutritious meals twice a day for any community members experiencing hardship. During the day, community members and neighbors are also welcome to use our Day Center, where they can come in from the elements, snack, hydrate, access community resource and case management services.
- Day Center Hours: 8 a.m. to 6 p.m.
Meals are offered to any community member Monday through Friday
- Breakfast: 8:30am – 9:00am
- Dinner: 4:30pm – 5:30pm
Sack breakfast is provided to participants on Saturday and Sunday morning. Dinner for participants who have an assigned bed in the facility is provided on Saturday and Sunday.
Supporting Veterans
HCS New Hope Community Center operates a specialized unit for veterans experiencing homelessness. Veterans admitted to the program receive a room assignment and holistic case management and counseling services. Veterans Affairs (VA) and support services hold offices on-site to provide easily accessible care for veterans in the program.
Foster
Care
“Holy Cross knows how to treat us. People tend to think that kids in foster care are needy and don’t have normal lives like everyone else. They (Staff) don’t think of us like that. They treat us like who we are – normal kids who are just having a hard time in life.”
“That’s what else is great about the staff here. They don’t pretend like everything is okay when we first arrive. They understand that this is a very hard process. They sit us down and ask, ‘Are you okay?’ The staff actually care about us and understand that it isn’t easy to adapt right away.”
– Jenna H.
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Foster Care >
Shelter &
Community
“I am an Army Vet and I was the first woman in the Veterans’ Housing Program. It’s the best program. The staff there did everything they could to help me find safe, stable permanent housing. They helped get the support I needed mentally and helped with whatever I needed. They talked to me. They hooked me up with people that could help me. I didn’t have any help before. Anything I needed they found for me.”
“They were very big on supporting me on getting out of there. I couldn’t ask for a better group of people. This is the most important group of people you could think of when looking for information. It is a very much needed program here in Lansing and the people that work there have heart and are very supportive and have a great set of ears.”
– Donna T.
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Shelter & Community >
Independent
Living
“When I came to Holy Cross, I didn’t have any other options after I aged out of the system. I didn’t have anyone I could really trust that I knew was on my side, all the time, no matter what was happening.”
“The staff helped me a lot when I was there. Being independent was a scary thing for me, but the more I learned, and was able to trust the people around me, I started to have more confidence in myself and knowing that I was able to keep my support system meant a lot to me.”
“I am really thankful to the program and the staff. They treated me with respect and although I’m not real religious, I do believe there is a Higher Power that helped me to get here and get a second lease on life.”
– Ramon R.
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Independent Living >
Residential &
Family
“The people here are very supportive and it is a good, helpful community. The staff all help me. When I feel down, they help lift me up with my confidence and they encourage me to never give up. They helped me with finding 2 jobs and I am now caught up in school.
I am happy I came here because I now have a better chance at being successful in life.”
– Jacob B.
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Residential & Family >
FAQ’s
Understanding the Services of the New Hope Community Center
What is the process for getting emergency shelter in Lansing through Holy Cross Services?
For emergency shelter, visit the New Hope Community Center in Lansing. Intake will provide you with a bed assignment and link with case management to address housing obstacles. Walk-ins are welcome, and staff members will be there to help you through the process.
Are there shelters in Lansing that accommodate families, seniors, or individuals with disabilities?
Can I access shelter services if I don’t have identification or documentation?
Holy Cross Services recognizes that not all members have documentation. Among those services, ID may be beneficial, but the lack of it does not bar access to emergency shelter. Workers also assist people in navigating the paperwork and link them to resources.
Do Holy Cross shelters offer mental health or substance use support on-site?
How does case management work for someone staying in a Lansing shelter?
Are there programs to help transition from shelter to permanent housing in Michigan?
Holy Cross Services provides housing-focused case management and collaborates with other agencies to help people transition into permanent housing. Residents receive assistance with applications, information and referral services that will help ultimately get them from shelter into permanent long-term housing anywhere in Michigan.
